Shipping

Shipping is priced based the order amount.
$1.00 to $20.00 shipping charges are: $3.50
$20.01 to $40.00 shipping charges are: $4.00
$40.01 to 100.00 shipping charges are: $5.00
Overseas shipping starts at $25.00.

In the US we use UPS ground for delivery. The prices listed above are for US shipments. Canada is $1.00 higher shipped by US Mail, most orders are shipped in 36 to 72 hours. Overseas shipments are shipped via mail.

The time table for delivery of your order from us is:

Standard UPS Ground
7-14 business days to the 48 Continental United States.

2nd Day Air
4-10 business days to the 48 Continental United States.

Alaska and Hawaii
Orders are shipped via US Mail and will generally be 7 to 14 days.

Overseas
Orders are shipped via US Mail and will generally be 2 to 3 weeks.

You will get an auto reply from us after you place your order. In the event we can't fill an order you will be notified. Should it be an item we are out of stock in we will be happy to order it which will add a couple of weeks to the process.

If you have a question about an order you have placed please click here to send us an e-mail.

Returns

Returns are accepted on unopened merchandise only up to 30 days after purchase.
On Body Jewelry no returns are accepted. It is a law in the State of Minnesota.
If you wish to return a purchase please e-mail us by clicking here for an authorization number.

Purchasing

We have gone to great lengths to provide you with a secure environment to use your credit cards on line with us. This is provided by a SSL Secure Server using the Able Commerce Shopping Cart Software.

When placing an order with us you should get a message telling you that you are about to transfer secure information over the Internet. This message is provided by your browser and is for your information. It does not mean the information will be intercepted. When this happens just click on OK to continue. If you are using Netscape or Internet Explorer there is an icon on the bottom frame that changes to show you are indeed on a secure connection.

You can order using Visa, or Master Card.

Our stores are located in Minneapolis Minnesota.

Our Corporate address is:

Down In The Valley
Golden Valley Shopping Center
8020 Olson Memorial Hwy
Golden Valley, MN 55427
(763) 544-0033
Fax (763) 544-1218
Collect calls are not accepted.